Shipping Policy
At Blackwall Damascus, we aim to process and deliver your order as quickly and safely as possible.
Processing Time
All orders are processed within 2–5 business days.
For customized or engraved items, additional time may be required to complete personalization.
Shipping Time
Estimated delivery times:
-
United States: 3–7 business days
-
International: 7–14 business days
Please note that delivery times may vary depending on location, carrier delays, or customs processing.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
You can use this to monitor your shipment in real time.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
Delays & Responsibility
We are not responsible for delays caused by:
-
Shipping carriers
-
Customs clearance
-
Incorrect shipping information provided by the customer
Please ensure that your shipping address is accurate before completing your order.
Lost or Stolen Packages
Blackwall Damascus is not responsible for lost or stolen packages marked as delivered.
If you experience an issue, please contact the shipping carrier directly or reach out to us for assistance.
Contact
If you have any questions regarding your order or shipping, feel free to contact us:
📧 info@blackwallartusa.com